Q. I tried to put a "hold" on this. It requested my p*w and I used my Mercyhurst account but it didn't work. Is there another p*w used to place a

I tried to put a "hold" on this. It requested my p*w and I used my Mercyhurst account but it didn't work. Is there another p*w used to place a hold? Also, I hoped I could pick the book up at the Ridge Library. Thanks for any help you can provide.

Answer

Hi Pat,

Try logging in with your regular Mercyhurst credentials, but don't include the @mercyhurst.edu part. That should work for you, but if you still have trouble, try resetting your password with the IT help desk at 824-3200. If you have further issues, please email me at rcrago@mercyhurst.edu.

Thanks,

Rebecca

  • Last Updated Aug 08, 2017
  • Views 3
  • Answered By Rebecca Crago

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